LEGAL & POLICIES
Refund Policy
Last updated: August 2026
1. 30-Day Service Warranty
JoharFix offers a 30-day warranty on AC repairs, electrical work, and plumbing services. If the same issue recurs within 30 days, we revisit and fix it free of charge. This warranty covers the specific repair or service performed.
2. Refund Processing
If a service is cancelled or failed due to technician unavailability, refunds are credited back to your original payment source or JoharFix wallet within 3-5 business days. Partial refunds may apply for partially completed services.
3. Eligibility for Full Refund
Full refunds are issued if: the technician does not arrive within the scheduled window (after 30 minutes grace period), the service quality is significantly below standard, or the wrong service was performed.